Hematite "Polo" Seahorse Pendant

$18.00

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• Size Chart
• FAQ
• Shipping
• Warranty
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• Our New Hematite finish!

  If seahorses make you smile meet "Polo".  A charming contemporary style Seahorse. 

  Seahorses move magically below our ocean waves and are amazing and beautiful. It is approximately 3/4" by 1 1/2". Crafted in Lead-Free Pewter Finished in Hematite on a 18" new smooth black cotton cord necklace in 16"18"and 20"

  • Smooth black cotton cord necklace included
  • Made of Lead-Free Pewter
  • Approximately 3/4" by 1 1/2" Pendant
  • New Animal and Eco Friendly cord included
  • Hand Crafted Design by Original Artist
    
  • Made in the USA
    
  • Also available in solid sterling silver and solid bronze

• Shipping

  Our average delivery times in the United States is approx 3 days. We dispatch Monday through Saturday and aim to process all orders within 24hrs. Order processing requires 2 Business Day PLUS shipping time based on the shipping method you choose.

  Domestic standard shipping is 3.99 to most locations. This can vary for home decor packages that contain drawer pulls and light switches due to their weight. Big Blue may offer promotional Free Shipping to the U.S. Refer to the promotion for more details.

  Vats and Taxes

  International orders shipping costs are calculated based on distance during checkout. International orders may require additional postage for taxes or duties upon arrival. These are NOT our charges. Please check with your government on imported goods from the US. These are additional taxes from your government and NOT from BigBlueDive.com.

• 1. Where are you located?

  Big Blue is an American business created, owned, and operated directly by the Artist himself Roland St John. Our address is 98 Munyan Putnam, CT. 

  2. Can I wear it in water?

   Although our jewelry is inspired by our ocean it is not recommended by the harshness of the salt content of the sea. If you do, it is recommended that you rinse it every time it is worn in fresh or salt water.

   3. Will Sterling Silver Tarnish?

   Over time it may tarnish. Some peoples body chemistry reacts different with sterling. We do offer “Sunshine Cloths” which work very well on our .925 sterling silver. Just wipe it and it will look like new.

   4. Can I return a chain that is the wrong size?

   Yes, quite often people do order a wrong size chain. Just return it in “like new” condition and we can swap it for another size. Please note that Omega chains can kink or bend if not packaged correctly. If a chain comes back damaged and we cannot offer a replacement. If damaged, we can offer you another chain at a reduced price.

   5. How do I care for the bronze and pewter?

   Both are finished with a protective coating that will last if cared for properly. It is a clear acrylic lacquer sprayed on during the finishing process. Avoid cleaning it with any harsh chemicals or wearing it in water. If it starts to become dull after time you can periodically use clear acrylic spray as well.

   6. Why is my bronze pendant turning green?

   For the same reasons listed above, some people’s chemicals can affect the bronze metal. Most of the time if this happens you can use an old toothbrush and some mild dish soap to remove the oxidation. Then to keep it lasting longer re apply a clear acrylic spray to both sides.

   7. Will I be charged for VAT or Duties for international orders?

   As the purchaser, you are responsible for making sure jewelry can be lawfully imported to your destination country. When you order from Big Blue by Roland St John, you are the importer of record and must comply with all laws and regulations of your country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties, and fees charged by your country.

  As the receiver of international jewelry items, you may be subject to such import taxes, customs duties, and fees, which are charged upon arrival in your country. Any charges for customs clearance are the responsibility of the buyer; we have no control over these charges and do not know which, if any, charges will apply.

  Customs policies vary from country to country if you are not sure, you should contact your local customs office for information. When customs clearance procedures are required, they may cause delays beyond our original delivery estimates, but in most cases are non-issues.

  Delivery in the UK will be charged a VAT tax upon receiving shipments. These are additional taxes from your government and NOT from BigBlueDive.com

   International orders may require additional postage for taxes or duties upon arrival. These are NOT our charges. Please check with your government on imported goods from the US. These are additional taxes from your government and NOT from BigBlueDive.com.

  8. Do you have a return policy?

   We accept returns within 30 days of purchase. Please read more here to see if your purchase is eligible for return: Return Policy

   

  9. My purchase is eligible, how do I start a return?

  If your purchase is eligible for a return, simply contact us to begin the return process:

  • Email: Roland@bigbluedive.com
  • Facebook Live Chat Click: Here
  • Telephone: 1-860-315-9947

  

• 

  

  For Women

  The average neck circumference for a woman is about 14". The illustration below shows an approximation of how a necklace will hang on a common neck size.

  A chain that is 16", would be considered a "choker.
  However, not everyone has the same neck circumference so it is important measure your neck along size the guide below.

  Here is a simple formula you can use:

  Necklace Length plus Neck Circumference divided by two

  Another quick reference for a chain worn up high near the collar:

  Petite Women 16”

  Medium build 18”

  Large Build 20”

  For Men

  18 inches

  Placement: Base of neck for a smaller man

  20 inches

  Placement: Collarbone; most common size

  22 inches

  Placement: A few inches below the collarbone; a pendant can be added

• 

  Our policy lasts 30 days long. You may contact customer support regarding any purchases or products that are no longer eligible for our 30-day guarantee and we will personally work towards delivering a solution that satisfies our customer's needs.

  For more information on our easy-return policy contact us via email Roland@bigbluedive.com or Click Here for more details.